“Rome Tour Tickets” reserves the right to cancel or modify any of your tours at any time for mitigating circumstances beyond our control. This may include strikes, bad weather, government rules, tourism policy of Italy, and many other unavoidable situations. If any of those situations arise you can choose either of the options listed below –
- Receive a full refund
- Choose another tour date or tour slot of the same tour
- Choose a different tour of equal or greater value
- Or, ask us how can we make you happy
The Italian Ministries made a special Law called “Decreto Cura Italia” during the Covid- 19 epidemics where all Monuments will refund the tickets through a special voucher that can be used within a year. Isn’t that great!
Standard Cancellation Policy of Rome Tour Tickets:
We apply 24 hours refund policy only for general tours and tickets. If you book a group tour and make the full payment you will receive a voucher with a confirmation email. If you want to cancel the tour please contact us a minimum 24 hours before the tour starts time. We’ll accept the cancellation and your paid amount will be refunded.
For some private tours and tours with transportation, we offer a partial refund and it’ll be decided by mutual discussion. Type of booking, type of tours, weather, government restrictions, and uncertain events may affect this policy.
All Sales Final Cancellation Policy:
There will be no refund for any tour that has “All Sales Final” status and follows no refund policy.
Note: There will be no refund for a last-minute booking that means if you book any tour that will take place within the next 24 hours then it can’t be cancelled or refunded.
No- Show: If you do not show up at the meeting place or arrived late after the tour started, you lose the tour opportunity and won’t be offered another tour free of charge. If you contact us and notify us about your late arrival, we’ll offer you a special discounted price and will reschedule the tour.