Privacy Policy

Last Updated: Oct 18, 2021

At Rome Tour Tickets, we care about the privacy of your data and are committed to protecting it.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

The privacy policy we share are subject to terms and conditions, are available here for review: https://rometourtickets.com/terms-and-conditions/

This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information. Throughout this policy, when we write “Rome Tour Tickets” or “we” or “us,” we’re referring to Rome Tour Tickets, and our subsidiaries and other affiliates.

  1. What is the scope of this policy?
  2. Personal Information We Collect
  3. What other information we collect
  4. How do we use your personal information?
  5. Information Access and Disclosure
  6. Cookie Policy
  7. Third-Party Widgets
  8. Tracking Pixels and similar technologies
  9. Data Storage and Security
  10. Can I delete my Personal Data from Rome Tour Tickets?
  11. Children’s Online Privacy Protection
  12. Changes to this Privacy Policy
  13. Contact Information & Feedback

1. What is the scope of this policy?

In order to conduct our business operations and activities, such as making and maintaining trip bookings on behalf of our clients, we must collect, utilize, and disclose personal information. With numerous physical, technological, and procedural measures, we are fully dedicated to preserving the privacy and security of personal information. For the purposes of the General Data Protection Regulation (“GDPR”), we take the position of “data processor” or “data controller” for any personal information you give to us in the course of our interaction. The precise role played is determined by the circumstances of our connection with you and the aim of the personal information processing.

If you do not provide us with your personal information, or if you withdraw a consent that you have provided under this Policy, it may impair our ability to offer you services or adversely impact the services we can provide you with.

2. Personal Information We Collect

We only collect personal data in compliance with local data protection law.

When you interact with our Site, Software, and/or Services, we gather the information that can be used to identify you (“Personal Data”). Some of the information we gather is stored in such a way that it cannot be traced back to you (“Non-Personal Data”).

When you browse our site, purchase a tour, or use our Services in any other way, you freely provide us with some Personal Data, such as:

  • Name
  • Email address
  • Telephone number
  • Address

3. Other Information we collect

We gather the following information from you while you use the Site, Software, and/or Services:

  • Information gathered automatically

    Certain information regarding the devices you use to access Rome Tour Tickets, as well as your usage of the Site, Software, and/or Services, is automatically logged in our systems, including:

    • Geographical Location:

      We collect the information about your geographical location where you use your computer or mobile devices to access our site, software, or services (as identified by an Internet Protocol [IP] address or equivalent identifier).

    • Log Data:

      When you visit or use our Site, Software, and/or Services, our servers automatically gather data and record it in log files, much like other websites and technological services offered over the internet. This log data may contain the IP address, browser type and settings, date and time of usage, browser configuration information, language choices, and cookie data.

    • Information Regarding Usage:

      This is information on how you use the Rome Tour Tickets Site, Software, and/or Services. We may also acquire information from third-party partners and service providers in order to evaluate how users interact with our Site, Software, and/or Services.

4. How do we use your personal information?

We only collect, stores, and processes your information for the following purposes:

  • In order to provide, improve, and develop the Services for your use.
  • Create and maintain a trusted and safer environment for the user.
  • Provide a personalized experience which also improves our advertising and marketing
  • Provide secure premium services while adhering to our legal commitments

We typically serve as an agent for the appropriate travel service providers when you book or otherwise arrange travel-related items and services through us. In this situation, we process your personal information to the extent necessary to perform the services you have requested from us. This generally entails gathering personal information about you for both our internal purposes as outlined in this Policy and for the travel service provider for whom we operate as an agent (e.g. to provide you with the booked tour services).

We may therefore share your information with our third-party travel service affiliates. We will provide you with copies of all relevant travel service provider terms, conditions and privacy policies on request.

5. Information Access and Disclosure

Do we share your Information?

We do not sell, trade, or otherwise transmit your personally identifiable information to other parties. This does not include trusted third parties that help us operate our website, run our business, or provide you with services, as long as those parties agree to keep this information secret. We may also share your information if we think that doing so is necessary to comply with the law, enforce our site policies, or defend our or others’ rights, property, or safety.

  • Travel Service Providers

    We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

    These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Links To Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • Compliance With Laws

    We will disclose your Personal Information where required to do so by law or subpoena.

  • Cookies

    Through the use of cookies, we help deliver advertisements for relevant Rome Tour Tickets services to you. For more details on cookies, read it very carefully.

6. Cookie Policy

What is Cookie?

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Why do we use Cookies?

We use cookies for the following reasons:

  • Make the website work as you’d expect and make your visit more personal.
  • Remember your settings during and between the visits.
  • Improve the speed and security of the site.
  • Continuously improve the website for your convenience.
We do not use cookies for:
  • Collect any personally identifiable information without your permission.
  • Collect any sensitive information without your permission.
  • Improve the speed and security of the site.
  • Transfer any personally identifiable data to third parties.
Adjusting cookie settings and deleting the Cookies

If you want you can choose not to allow cookies on your browser and adjust the browser settings to delete our cookies or prevent the cookies set by third parties. But deleting certain specific cookies may hamper your experience on the Rome Tour Tickets site as certain parts or pages will not be loaded.

Below we added the list of different browsers in order to adjust the cookie setting

  • Chrome
  • Firefox
  • Internet Explorer
  • Opera

7. Third-Party Widgets:

Some third-party applications and services that collaborate with us may request access to your Information. In order to gain such access or information, such applications will notify you and request your approval.

Your contact with these widgets is governed by the privacy policies of the companies that provide them, therefore we strongly advise you to read them thoroughly before exchanging your data with third parties.

8. Tracking Pixels and similar technologies:

Pixels and other similar tracking technologies, which are tiny graphical files containing an identifier that enables us to know when someone has visited our site, may be used by us and our third-party partners. It also allows us to track user traffic patterns from one page to the next.

Although you are not permitted to disable these tracking technologies, they do require cookies in order to work correctly in some cases. In such a scenario, deleting the cookies will prevent these technologies from working properly.

9. Data Storage and Security

Where is the information stored?

When you use our site on your computing device, the content you save will be saved locally on that device and synchronized with our servers. You agree that any information you publish or upload to or via our Site, Software, and/or Services, including Personal Data and User Content, will be housed and accessible in the Central Data Center.

How long do we store your Personal Data?

When your personal data is no longer required for the stated purposes, we will erase it. However, we may need to keep your data until the legislator’s or supervisory authorities’ retention periods expire. We may also need to keep your data for the purposes of establishing, exercising, or defending legal claims until the expiration of statutory limitation periods.

The relevant data will thereafter be systematically deleted.

Data Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

10. Can I delete my Personal Data from Rome Tour Tickets?

Please write an email to support@rometourtickets.com with your name, email address, and phone number to request the removal of your Personal Data. Before we remove any information, we will seek further authentication information from you to verify your identity.

11. Children’s Online Privacy Protection

We are in accordance with COPPA’s standards (Children’s Online Privacy Protection Act). Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

We also urge parents and legal guardians to keep an eye on their children’s online activities and to assist enforce this Policy by educating their children to never disclose personal information through the Site, Service, or Software without their consent.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information & Feedback

If you wish to notify us for a modification or correction to your personal information, seek a copy of the information we collect on you, request deletion of your information, or prohibit the further processing of your data, please contact us at support@rometourtickets.com

We will respond to you as early as possible. If you have any inquiries, comments, or complaints about this Privacy Policy or for any other service, please contact us.

For our contact info, visit: https://rometourtickets.com/contact/

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